CUSTOMER CARE
COMMAND MORE INTEGRITY
FROM YOUR FINANCING PARTNER
We recognize that every business relationship we enter must be treated with respect and the highest level of professionalism. Building trust with our equipment sellers, buyers, partners, parent, and suppliers is the foundation to building long lasting mutually rewarding relationships.
Navitas Credit Corp. is committed to providing the highest level of quality financing services to all our customers. This pledge starts with providing our equipment manufacturers, distributers, and dealers with accurate information, creative solutions for finding the best financing options available to all their customers and timely payment of their invoices once the transaction is complete. It extends to our financing customers (lessees) by providing superior customer service and fair dealing.
This commitment to integrity in all dealings extends to our Parent who expect and deserve nothing less than superior performance from us and to our suppliers who deserve to be treated as true business partners rather than simply vendors. Our focus is matched only by our dedication to maintaining a deep value base within our corporation and community. We apply these strong standards as the basis for everyday behavior and decision making. Our customers and partners expect this of us. More importantly, we expect it of ourselves.
It’s always a good business practice to make sure the company you partner with has a reputation you can bet your business on. Click any of the links below to quickly check out your current partnerships…it could help you deliver better service to your customers!
OUR CORPORATE COMMITMENTS
- Demonstrate a commitment to ethics.
- Commit to decisions once they are made.
- Strive for a win-win outcome in our business negotiations.
- Delight our customers through the high quality of our products and services.
- Treat our customers with respect and the highest level of professionalism.
- Adhering to our established policies and guidelines of the organization.
- Provide timely communication to our customers and partners on new developments and changes that impact the way they do business with us.
OUR BUSINESS BUYER
CUSTOMER CARE COMMITMENTS
- Deliver support in a timely and quality manner.
- Provide full disclosure…no hidden agendas or undisclosed fees.
- No forced end of lease renewals.
- Assisting our customers find the right products to meet their equipment financing goals.
- Communicating end of lease advance notifications in a timely manner.
OUR SELLER PARTNER CUSTOMER CARE COMMITMENTS
- Commitment to customize our products and services to meet the way our sellers do business.
- Deliver timely credit response times and expedited funding support.
- Treat your customers with the highest level of respect and professionalism.
- Developing new products and technologies that enhance your ability to win more business.
FINANCIAL PARTNER COMMITMENTS
- Meet investor expectations regarding growth and profitability.
- Make educated and prudent investments in corporate growth opportunities.
- Being vigilant in managing expenses to maximize profitability.
- Staying informed of industry trends and taking proactive steps to evolve our value offerings to meet new customer and partner needs.
